Frequently Asked Questions
Last updated: 2 June 2026
How do I pay?
We only accept Cash on Delivery in GBP. Pay the courier in cash when your order arrives. No card details are ever collected online.
Do you deliver across the UK?
Yes — we offer free delivery to all UK mainland addresses.
How long does delivery take?
Most orders arrive within 3 to 7 business days after we confirm your order by phone or email.
Can I track my order?
Yes, visit our Order Tracking page and enter the reference number we send you.
What is your return policy?
You have 14 days from delivery to return any unused item in its original packaging for a full refund by bank transfer.
How do I contact you?
Email Contact@capitun.shop or call +44 7512 379551, Monday to Friday 9:00 – 18:00.